Customer Service

Make your customer service truly personal. 

We can provide associates who can help you digitize, archive, store, manage, and retrieve your data and documents so they are always ready to serve your business..

  • Connect with your customers via phone, live chat or email

  • Answer customer inquiries about your product/service

  • Learn and maintain a deep understanding of your product/service to resolve inquiries and problems

  • Give pricing and delivery information

  • Process requests and orders along with forms and applications

  • Know what’s causing issues and recommend the best solutions

  • Escalate requests and unresolved issues to the appropriate team/personnel

  • Process, update, and close customer accounts

  • Record inquiries, comments, and complaints along with the appropriate actions taken to respond to and resolve them

  • Up-sell/cross-sell based on your customers’ profile and needs

  • Provide your customers with a great sales experience

  • Prepare product/service reports

Free 7-Day Test Drive